Information We Collect
We may collect contact details, messages you send to us, product inquiries, device and browser information, usage analytics, and information voluntarily entered into website forms or reflection tools.
Sensitive Information
Cognivoz supports reflection around emotional experiences, but users should avoid sharing unnecessary personal, medical, emergency, financial, password, or third-party information. Do not use Cognivoz for emergencies or crisis situations.
How We Use Information
We use information to respond to inquiries, operate and improve the website, provide support, maintain safety and security, understand product usage, prevent misuse, and communicate relevant updates.
AI Reflection Tools
AI-generated reflections may help organize thoughts, identify patterns, and prepare for human conversations. Cognivoz is not a licensed therapist, medical provider, diagnosis tool, crisis service, or substitute for professional care.
Sharing Information
We do not sell personal information. We may share information with trusted service providers, technical vendors, legal authorities when required, or business partners who help us operate the platform under appropriate safeguards.
Cookies and Analytics
Our website may use cookies or similar technologies to measure performance, improve usability, and protect services. You can manage cookie preferences through your browser settings.
Security
We use reasonable administrative, technical, and organizational safeguards designed to protect information. No website or digital service can be guaranteed to be completely secure.
Your Choices
You may request access, correction, or deletion of certain personal information, subject to legal, safety, and operational requirements. You may also opt out of non-essential communications.
Changes to This Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with the revised version taking effect when published.
Contact
For privacy questions, contact Cognivoz at hello@cognivoz.sbs.